COVID-19 Resources and Information

If you are experiencing symptoms of COVID-19 (cough, shortness of breath, fever), have come in contact with someone who has tested positive for COVID-19, or you have a compromised immune system or a chronic, serious medical condition, you can get a COVID-19 test even without a doctor’s order. 

A list of testing sites can be found at coronavirus.illinois.gov/s/testing-sites or dph.illinois.gov/covid19/covid-19-testing-sites

Testing guidance in Illinois can be found at http://www.dph.illinois.gov/covid19/testing-guidanc

If you are experiencing a significant change in your income, many federal offices remain open for services over phone.  

  • Social Security Administration (SSA) offices are closed to the public for in-person services as of March 17, 2020.  Use online services or contact local offices by phone. For pre-scheduled, in-office appointments, expect to receive a call from a representative from a private number at the time of the appointment. 

  • Illinois Department of Employment Security (IDES) remains open. Call IDES at 1(800)244-5631 or use online services. 

  • Illinois Department of Human Services (IDHS) is still offering applications for benefits and requests for assistance for emergency food relief (SNAP), cash assistance (TANF) and Medicaid applications online at Medicaid applications online or by calling the ABE Call Center at 1(800)843-6154. 

  • Illinois Department of Human Services (IDHS) Family Community Resource Centers (FCRCs) remain open with limited staff during this state of emergency. IDHS strongly encourages online and phone applications to limit potential exposure to COVID-19. 
     

If you have a legal matter with your income, Legal Aid Chicago can be reached by phone at (312)341-1070 or applying online. The intake line accepts calls weekdays beginning at 8:00AM. Legal Aid Chicago takes a limited number of calls each day, so it is best to call early. They offer a callback option to keep your place in the queue, so you do not have to wait on the phone. All calls are returned the same day. People experiencing homelessness can contact the Chicago Coalition for the Homeless at (800)940-1119 for issues with public benefits, education rights, and more. CARPLS can also be reached at (312)738-9200. 

 

 

 

 

 

 

 

 

 

If you need help paying rent, call the Homelessness Prevention Call Center. Dial 3-1-1 or (312)744-5000 and ask for “short-term help.” Callers that are deaf, hard of hearing, or speech impaired should dial (312)948-6817. State homelessness prevention funds should be available for documented crisis. The Call Center is open Monday–Thursday, 8:30AM–4:30PM. The Call Center will refer you to a community organization that manages the funds. If you reside in suburban Cook County, call 1(877)426-6515 for help with basic needs. 
 

Your local Department of Family and Support Services Community Service Center also coordinates rental assistance. They are open Monday–Thursday from 9:00AM–5:00PM. City residents who need assistance can drop in or schedule an appointment to have an initial assessment to identify their needs.  

  • Englewood Center, 1140 W. 79th Street, Chicago, IL 60620, (312)747-0200 

  • Garfield Center, 10 S. Kedzie Avenue, Chicago, IL 60612, (312)746-5400  

  • King Center, 4314 S. Cottage Grove Avenue, Chicago, IL 60653, (312)747-2300  

  • North Area, 845 W. Wilson Avenue, Chicago, IL 60640, (312)744-2580  

  • South Chicago, 8650 S. Commercial Avenue, Chicago, IL 60617, (312)747-0500 

  • Trina Davila, 4312 W. North Avenue, Chicago, IL 60639, (312)744-2014 
     

If you are living with HIV/AIDS, AIDS Foundation of Chicago (AFC) is providing emergency assistance. If you do not have a case manager or housing advocate, navigator, or technician, call (312)690-8860 for assistance. Utilize the Chicagoland HIV Resource Coordination Hub for additional information, referrals, and other support to people living with and vulnerable to HIV. The Hub is staffed 9:00AM-10:00PM, Monday through Saturday, and 9:00AM-5:00PM on Sunday. Call the Hub at (844)HUB-4040 or (800)AID-AIDS. 
 

If you have a housing legal matter, call Legal Aid Chicago or Lawyers’ Committee for Better Housing (LCBH). Legal Aid Chicago can be reached by phone at (312)341-1070 or applying online for housing legal advocacy. The intake line accepts calls weekdays beginning at 8:00AM. Legal Aid Chicago takes a limited number of calls each day, so it is best to call early. They offer a callback option to keep your place in the queue, so you do not have to wait on the phone. All calls are returned the same day. LCBH can be reached at (312)347-7600. LCBH has closed its office to the public until further notice, but LCBH staff is working remotely, and LCBH is still taking applications by phone. 

 

If you are experiencing homelessness and need shelter, 3-1-1 is accepting calls to refer to shelters. Please note that there is not a clear process for shelter clients to be referred directly to a quarantine/isolation facility from the shelter–the process is typically initiated by emergency rooms. 

People who are living outside, in a shelter, or in another place not meant for human habitation can call the Coordinated Entry Call Center and be assessed for housing over the phone. The number is (312) 361-1707 and it is open M-F, 8:30 am - 4:30 pm

 

 

 

 

 

 

 

If you need to access a food pantry or prepared meals, the Greater Chicago Food Depository 700 partner agencies and programs remain open–with some exceptions. Find a food program on the Greater Chicago Food Depository website. It is recommended to call a site to confirm program hours and requirements. 

 

There are 450 Chicago Public Schools grab-and-go meal sites open Monday–Friday, 8 a.m.–1 p.m., to provide meals (breakfast and lunch). Families can go online to find the closest grab-and-go meal site at https://schoolinfo.cps.edu/mealdistributionsites/index.html?timePeriod=postspring. All CPS students are eligible. You will pick up the food outside the school building. You will receive 3 days of meals for each young person in the household. If you have trouble getting to a site, call (773) 553-KIDS or email familyservices@cps.edu to make a request for food delivery. Call daily to request food delivery.

 

 

 

CPS remote learning began April 13th. If your child does not have Internet access or a digital device please reach out to your child's school to request technology assistance. You can access all remote learning packets online at cps.edu/remotelearningpackets. Families and students also pick up a non-digital remote learning packet from the nearest CPS grab-and-go meal site.  You can call CPS at (773) 553-KIDS or email at familyservices@cps.edu for more information. For students who are homeless the Chicago Coalition for the Homeless can assist with any education issue including accessing food, remote learning, and preschool applications. Please call (800) 940-1119.

There are 450 Chicago Public Schools grab-and-go meal sites open Monday–Friday, 8 a.m.–1 p.m., to provide meals (breakfast and lunch). Families can go online to find the closest grab-and-go meal site at https://schoolinfo.cps.edu/mealdistributionsites/index.html?timePeriod=postspring. All CPS students are eligible. You will pick up the food outside the school building. You will receive 3 days of meals for each young person in the household. If you have trouble getting to a site, call (773) 553-KIDS or email familyservices@cps.edu to make a request for food delivery. Call daily to request food delivery.

 

For more information on how to get your stimulus payment, please go to www.getmypaymentil.org 

Who is eligible for stimulus payments?  

Stimulus payments will be made as follows: 

  • $1,200 for single taxpayers with incomes of $75,000 or less; 

  • $2,400 plus $500 payments for each child under the age of 17 for married couples with incomes of $150,000 or less; and 

  • $1,200 plus $500 payments for each qualifying child for heads of households (usually single parents with children) with incomes of $112,500 or less. 

The following individuals are not eligible for a CARES Act stimulus payment: 

  • People without a Social Security Number; and 

  • Young adults who are age 17 and older and who are claimed as dependents on another person’s income tax return. 

How can I receive my stimulus payment?  

  • If you file a 2019 tax return, the IRS will use the bank direct deposit information on that form (bank routing number and account number) to make an electronic stimulus payment directly into your bank account.   

  • If no 2019 income tax return has been filed, the IRS will look to see if you filed a 2018 income tax return and use the direct deposit information on the 2018 form to make the electronic payment.  

  • People whose bank information has changed will need to update their bank information on the “Get My Payment” portal here https://www.irs.gov/coronavirus/get-my-payment 

  • SSI recipients will also receive stimulus payments directly to their bank accounts, Direct Express debit card, or by paper check, just as they would normally receive their monthly SSI benefits. These payments will be made no sooner than early May.  

  • SSI recipients with qualifying children under age 17 will need to go to IRS’s webpage at www.irs.gov/coronavirus/economic-impact-payments to enter their information in order to receive the additional $500 per qualifying child payment.   

  • If you do not have a bank account, you will be mailed a stimulus check  

 You can check the status of your stimulus payment here https://www.irs.gov/coronavirus/get-my-payment 

BE CAREFUL OF SCAMMERS! 

If you receive calls, emails, or other communications claiming to be from the U.S. Treasury Department, the Internal Revenue Service, the Social Security Administration, or another government agency offering COVID-19 related grants or economic impact payments in exchange for personal financial information, or an advance fee, or charge of any kind, including the purchase of gift cards, please do not respond. These are scams 

 

If you have questions or need assistance, please contact the Law Project of the Chicago Coalition for the Homeless at 1 (800) 940-1119 or beth@chicagohomeless.org.